Shopping Guide
[Notes about this shop]
We have warehouses overseas and prepare items for delivery as soon as we receive an order.
[About shipping]
Same-day delivery: Ships within 1-3 business days after payment is confirmed
Standard shipping: Ships within 5-15 business days after payment is confirmed
(e.g. Monday to Wednesday = 3 business days, Sunday to Tuesday = 2 business days)
*As of May 2025, shipping takes an average of 9 business days.
*We will ship as soon as all items are available. If you purchase same-day delivery items and regular delivery items at the same time, Please note that this item is not eligible for same-day delivery .
~How to order~
1. Order
Once we confirm your payment, we will place an order for your item.
2. Ordering and Inspection
When the ordered product arrives, we inspect it to make sure there are no defects.
3. Shipping
After inspection is complete, the product will be shipped to the customer.
You will be notified of shipment by email with a tracking number.
Tracking will be available after customs clearance, so you will be able to track your package on average 4-7 days after we notify you of the shipment.
*Shipping times are calculated based on business days. Ordering and shipping are not available on weekends or holidays.
*Examples of business days converted are as follows:
(e.g. Monday-Wednesday = 3 business days, Sunday-Tuesday = 2 business days)
* Normally, items are shipped within 5-15 business days after payment, but depending on the warehouse and logistics situation, it may take additional days. Please be aware of this in advance.
[About the product]
There may be slight individual differences in size and color depending on the product.
The color may vary slightly depending on the shooting location, your device, and monitor environment.
[ Payment Method]
Accepted payments
・Credit card payment (VISA, MasterCard, Amex, JCB)
・PayPal
・Payment after delivery by Paidy (convenience store/direct debit)
[About shipping]
Free shipping worldwide.
The tracking number will be reflected after the item has passed through customs, so tracking may not be possible for up to 4 to 7 days after the shipping notification.
* If the item is returned to us due to an extended absence, etc., and you would like it re-sent, you will be charged 2,000 yen for the round-trip shipping fee. Thank you for your understanding.
*Items that have passed the storage period will be discarded. We will not be able to reship or refund any items under any circumstances. Please be sure to pick up your item within the period.
[About cancellations]
We do not accept cancellations after payment has been made. Please check before placing your order.
[Returns and exchanges ]
If there is a defect or you receive a product that is different from the one you ordered, we will promptly exchange the product for the same product or accept a return or refund. We do not accept returns for reasons of customer convenience.
If there is a problem with the product, please contact us via the chat in the bottom right of the screen within 3 days of receiving the product to inform us of the product's status.
Please fill in the following information:
・Order ID
・Your name ・Registered email address ・Reason for return/exchange ・Photo of the product in question ・Photo of the barcode on the product label
If the item is in stock, we will accept a return or exchange, if not, we will refund your money.
*Please note that we do not accept refunds or exchanges for reasons due to customer convenience, such as "the product was different from what I expected," "the size doesn't fit," or "I ordered the wrong product."
[About changing your order]
We cannot change the color or size of the product after the order is placed. Please be sure to check before placing your order.